Benefits of Solarus:
Solarus is a locally owned and operated company for over 110 years located in central Wisconsin and serving the entire state with industry leading solutions paired with a local presence.
Our Technical Assistance Center is available 24 hours a day, 7 days a week to serve you by phone, e-mail, or direct web assistance.
Your company will benefit from our quick response time and dedicated team of professionals here to serve your company and eliminate un-needed downtime.
Cisco Powered Network and HIPC.
Benefits of Managed Services:
Your Cisco equipment will come fully configured and customized for your unique network needs.
When your business needs change, our expert staff will make sure your network equipment is updated to meet those needs.
Your network will be monitored around the clock by a highly knowledgeable staff for issues, utilization, and performance.
If your network utilization is exceeding thresholds, Solarus will initiate a communication with you with available options for bringing this back to an acceptable level.
All equipment will be thoroughly analyzed by one of our engineers at lease twice a year to insure it has the most stable software and configuration available at the time.
All security updates and bug fixes released by Cisco will be reviewed and tested immediately. If your equipment is affected, we will apply those updates in a timely manner and based on severity.
Save you IT dollars and resources. Let us do all the work with a true hands-off solution seamless integrated to your business needs.
You can be confident knowing your network is running on enterprise class leading edge technology fully backed by Cisco. Our statewide network is viewed as one of the best.
Tier 2 and 3 support is highly trained and certified and has direct line access to Cisco engineers for items requiring their assistance.
By offering both your bandwidth services as well as your network infrastructure, we are a single source for troubleshooting saving time and avoiding expenses associated with determining what is affecting your service.
We will always maintain a current backup of all network configurations to ensure an expedited recovery from an incident.
We handle telephone assignment/management, directory listings, toll free services, 911 routing, local number portability and operator/directory assistance.