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The Deal with Bundles

If you’ve been working in the telephone industry for a while, it can be easy to reminisce about the good old days. Remember when long distance calls were a surefire profit winner? Each call cost fourteen cents a minute and … Continue reading

Ensuring the Best Call Quality

Call quality can potentially make or break a small independent telephone company. The stakes are high, with the success of the customers’ operations depending on high-quality telephony. From call centers to technical support and help desks to field services, nearly … Continue reading