Technical Support Agent:
We are actively seeking a friendly, customer-focused, technical problem solver for a full-time opportunity within our Technical Assistance Center (TAC). Our TAC employees provide our customers top-notch technical support, advice and assistance with technical, hardware and software system problems over the phone. The successful candidate will possess strong analytical and problem-solving skills, excellent interpersonal skills and the ability to thrive in high-pressure problem-solving situations. This position is ideal for students looking to balance work and school commitments.
Shifts Hiring For: 8:00 am – 4:30 pm and 3:30 pm – 12:00 am
So what are the Benefits of working at Solarus?
Recruitment will be continuous with first review of resumes starting September 30, 2020. Resumes received after September 30, 2020 may be considered in a secondary pool.
Solarus first began providing telephone service to Central Wisconsin residents in 1896. Over the years, our steadfast commitment to deliver innovative communication solutions has driven numerous technological advancements and facilitated substantial growth. Today, we are proud to offer a comprehensive service lineup consisting of residential and business High-Speed Internet, Voice, Video, Security and Home Automation solutions.
Solarus is owned by more than 1,025 local stockholders, who are all customers. Both the company and its 100+ employees are proud to give back to area schools, organizations, and community initiatives that align with our commitment to making Central Wisconsin a great place to live, work, and do business.