COMPLIMENTARY RESIDENTIAL SPEED UPGRADE*
This morning, we automatically upgraded the Internet speed of every Solarus fiber-connected** home by 100 Mbps. This speed upgrade is ENTIRELY COMPLIMENTARY and is intended to support any increased demand due to school closures, work from home applications and general Internet usage. The symmetrical capability of Solarus fiber (equal upload and download speeds) is ideal for these usage scenarios. This upgrade enables us to confidently support your unforeseen Internet demands, while promoting recommended social-distancing practices. As a Solarus customer, your Internet usage is always unlimited and will not be constrained by data caps.
COMPLIMENTARY BUSINESS UPLOAD SPEED UPGRADE*
This morning, we also automatically upgraded upload speeds for every Solarus fiber-connected** business. Every Solarus business customer now has a minimum 100 Mbps upload speed to enhance remote accessibility for their employees. This speed upgrade is ENTIRELY COMPLIMENTARY. If your business has additional speed or remote accessibility needs, please contact our business service team at 715-421-8145.
* These complimentary upgrades will remain in place for the next 60 days. We will reevaluate needs and make any determination for continuation after that time. **Due to bandwidth restraints of older, legacy Internet platforms, this complimentary upgrade is only applicable to fiber-connected locations.
COMMUNITY WI-FI LOCATIONS
To ensure connectivity for all residents, we have opened up public Wi-Fi locations in various spots around the community. Any community member, Solarus customer or not, is welcome to log on for free. These locations include:
- Veteran’s Park
- Nepco Park
- Washington Field
- BMX Track
- Castle Rock Campground
- Petenwell Campground
To connect at these locations, from your device’s Wi-Fi settings, choose the Solarus.Guest network. When prompted, choose Join Network. You will not be asked for a password. Usage is unlimited.