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In this age of rapid technology innovation, the old saying that the one true constant is change has never been more relevant. In fact, today, we could probably say that the one true constant is rapid change. Keeping smaller independent telephone companies … Continue reading →

Lately, the business world is buzzing about cloud-based and hosted phone systems. For organizations seeking an alternative to the traditional communication services model, there’s plenty to get excited about with a hosted system. If your system is aging or obsolete … Continue reading →

Now, more than ever, customers expect a lot from your business, and you cannot afford to offer anything less than a stellar customer experience. It’s no secret that exceptional customer service and technical support are a critical combination that provides … Continue reading →

There is a belief that implementing IP Long Distance is a time-consuming process, fraught with technical issues. In reality, nothing could be further from the truth. Over time, as networks and equipment have improved, IP Long Distance implementation has become … Continue reading →

Despite numerous digital innovations that continue to transform communications, long distance telephone service is still one of the most powerful, necessary tools for making connections in the business world. As a central tool for growing and nurturing professional relationships, you … Continue reading →

In this age of rapid technology innovation, the old saying that the one true constant is change has never been more relevant. In fact, today, we could probably say that the one true constant is rapid change. Keeping smaller independent … Continue reading →

The financial well being of many local telephone companies depends in large part on an FCC-regulated revenue model in which long-distance companies pay access charges to use their networks. Despite guaranteed revenue flow, a local telephone company needs to ask … Continue reading →

If you’ve been working in the telephone industry for a while, it can be easy to reminisce about the good old days. Remember when long distance calls were a surefire profit winner? Each call cost fourteen cents a minute and … Continue reading →