Disabled Account

Your Account Balance Is Past Due

Our records indicate there is an overdue balance on your Solarus account. Your service has been temporarily disabled. Please contact our office at your earliest convenience to make a payment and have your service reconnected.

Want to SAVE $30/Month on Internet?

The Affordable Connectivity Program (ACP) is an FCC benefit program that helps ensure households can afford the broadband they need for work, school, healthcare, and more. The benefit provides a discount of up to $30 per month toward any Solarus Internet service plan for eligible households and up to $75 per month for households on qualifying Tribal lands.

Who is Eligible?

A household is eligible if one member of the household meets at least one of the following criteria:

  • Has an income that is at or below 200% of the Federal Poverty Guidelines
  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline
  • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations.
  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility provision.
  • Received a Federal Pell Grant during the current award year

To Enroll:

  1. Go to GetInternet.gov to submit an application or print out a mail-in application.
  2. Once you have your code, contact our Customer Service Team to select a plan and have the discount applied to your bill.